⚬ There is a $10 cash fee per person to “enter the country” that is paid at the airport upon arrival.

⚬ US dollars are accepted in all resort locations (all-inclusive fees and off-resort excursions) and the exchange rate is very competitive.
⚬ For off-resort excursions an additional charge is added when you use your credit card so it is less expensive to pay for excursions with cash.
⚬ If/when visiting locations off the resort it is usually better to use cash (US dollars or Dominican pesos) for purchases to protect your credit card information.

⚬ There are a wide variety of off-resort excursions available.
⚬ These can be purchased from an on-resort team for a published price.
⚬ These can also be purchased from off-resort local establishments and the price is negotiable.
⚬ Purchasing from the on-resort team is convenient and provides guarantees that an off-resort purchase will not.

⚬ However, you will likely establish a report with some of the resort staff and they will provide exceptional service.
⚬ We recommend that you bring several $1’s and $5’s and be prepared to tip if you feel you have received exceptional service.
⚬ The staff expects nothing so a little goes a long way and tipping early may ensure service beyond your expectations.

⚬ If traveling with a larger number of people (8 adults or more and children) we would recommend a villa.
⚬ Villas come with their own pool, breakfast made daily in your villa, a golf cart for getting around the resort, and a family style bar-b-que cooked for you one of the evenings.
⚬ If traveling in a smaller group (2 or 3 couples) we would recommend the Presidential Suites if luxurious accommodations are what you are looking for. ⚬ If traveling in a smaller group (2 or 3 couples) or with children and you want to be nearer the ocean and closer to the daily activities we would recommend the Tropical or the Cofresi Palm.
⚬ If traveling as couples with no children and you are looking for relaxation in a more adult environment we would recommend the Cofresi Spa.

⚬ The resort will provide small beds or cribs (depending on the age of your children) upon request at check-in.
⚬ It would be advantageous to let us know during your booking so we can alert them to your need.

⚬ Depending on the time of year you travel you can travel any day you like and stay as long as you like.
⚬ During the busiest time of the year there are minimum stay requirements and we will let you know about these once we receive your request.

⚬ Puerto Plata airport is closer to the resort so the transfer time is shorter (about 40 minutes). You will travel through Puerto Plata on the way to the resort and get to see some of the Dominican Republic’s 9th largest city.
⚬ Alternatively you can arrive via the Santiago airport. This airport is further away from the airport so the transfer will take longer (1 hour to 1 hour and 30 minutes depending on traffic). Santiago is the Dominican Republic’s 2nd largest city.

⚬ Arrangements will be made for resort staff to meet you at the exit of the airport. They will be holding up a sign with your name on it so you should be looking for Lifestyle uniforms.
⚬ You will need to provide your flight information to us as soon as you have it but by no later than 10 days before your travel date.
⚬ Remember DO NOT MAKE YOUR FLIGHT RESERVATIONS UNITL WE HAVE CONFIMRED YOUR ACCOMMADATION RESERVATIONS.

⚬ You will provide your return flight details to the resort Service Representative assigned to you upon your arrival.

⚬ The resort is set up to accommodate various levels of access.
⚬ This is accomplished via the resort bands you will receive upon arrival.
⚬ You will receive gold bands which provide access to all VIP locations. We will send you a list of these along with a map of the resort once you email us.
⚬ During your stay you will see black bands and white bands. Each of these provides access to a small number of exclusive locations.
⚬ During your stay you will be offered an opportunity to attend a sales presentation and hear about the resort and visit the exclusive areas.

⚬ The resort makes money by selling memberships (like timeshares but better). You are not required to attend their sales presentations. If asked to attend you simply say no thank you and go about enjoying your stay.
⚬ However, if you can tolerate a high-pressure sales presentation and you want to see the exclusive areas of the resort we would suggest (not recommend) that attending the presentation would be enjoyable.
⚬ If you like the resort as much as we do you may feel inclined to purchase your own membership. Please note that everything is negotiable if you decide to purchase a membership.

⚬ We really love the resort and stay there 3 or 4 times a year.
⚬ However, we realize that some folks do not like a specific place enough to visit it multiple times. In light of that, we decided to make our membership available to folks that like a resort environment with luxurious accommodations along with the “all-inclusive” all you can eat and drink vacation.

⚬ Some areas have open access and you can check on these during check in.
⚬ If you want internet access everywhere all the time there is a daily or weekly fee for this. Bring this up during check in and they will walk you through the set up process.

⚬ Each night the resort arranges dinners for their VIP guests (you) at specific restaurants.
⚬ If you want to enjoy one of these dinners (highly recommended) you need to make a reservation.
⚬ Often the resort will ask you for your dinner reservation preferences at check-in. If you let us know what kinds of foods you like we can help prepare you for this before you arrive. If you are unable to decide during check-in you can make and/or revise your reservations the following day.
⚬ Once you make a reservation there is no requirement that you keep it. After a long day in the sun or after having more fun that a human should be allowed at an off-resort excursion you may want to catch a quick dinner at one of the resort’s buffet’s and this is no problem at all.

⚬ It is highly recommended that you bring 1 or 2 sets of clothes other than shorts.